FAQs

We design and create only the best yoga bags and yoga goods on the market. We solve problems that are often overlooked by other brands and provide simple elegant solutions that we test before going to market. We use only the finest materials,hardware, and zippers. Our products are designed to meet your yogic needs in any condition and are built to last. We are yogis creating products for other yogis! Have an Idea? We would love to hear from you: CustomerService@mantisyoga.com

Others say it, we actually do it. No limitations, no stipulations, no jumping through hoops. Mantis Yoga will issue a gift code if we cannot replace your bag or any product that has been proven to have a manufacturing defect. All Mantis Yoga products fall under one of the two warranties outlined below:

Lifetime Guarantee Whether you bought it yesterday or a few years ago, our Plain + Simple Lifetime Guarantee still applies for all sewn and wearable products, such as backpacks, duffels, bags, etc. Please note this does not include hard goods, accessories, and items with wheels, as listed below.

General SpecificsOur warranties apply when the product(s) have been used for the purpose intended and under normal conditions. General wear and tear, normal fading, and accidental damage is not covered by the warranty.  

Mantis Yoga, at its sole discretion, will replace with a product currently available of comparable value and comparable function or issue a credit voucher for an amount not to exceed the retail replacement value of the defective item, applicable sales tax (if any), and shipping charges. The credit voucher can be redeemed to purchase any item on mantisyoga.com website up to the full value of the voucher.

 We will do everything possible to take care of your warranty request. Please allow up to 10 business days to process.

Our warranties do not include coverage for personal belongings that have been stored in any Mantis Yoga bags or accessories. Other incidental and consequential losses are excluded. Some states do not allow the exclusion of incidental and consequential damages, so this exclusion might not apply to you.

We take pride in our product quality and our loyal customers, so if it falters, please tell us about it

*Customers are responsible for the cost of shipping in the defective product.*

Are you a yogi, yoga teacher, photographer, filmmaker, athlete, content creator or adventurer? Send an email to apply and tell us a bit about yourself CustomerService@mantisyoga.com

For questions, comments, feedback, or suggestions, send an email to CustomerService@mantisyoga.com